All use cases
Subscription cancellation requests
Agents
Customer agent
Categories
Resolving billing tickets
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Description
Subscription cancellation requests are a great fit for AI automation - they're straightforward to process and follow a consistent flow.
You can configure Parahelp to handle cancellations end-to-end by connecting your tools - like Stripe for subscription data and your ticketing system for customer replies.
This enables the Parahelp customer agent to automatically verify the subscription, process the cancellation, and confirm to the customer when their access will end - all without manual intervention.
Example
Configuration
Tools
Cancel subscription
Stripe
/
API or MCP
Cancel subscription immediately or at end of billing period.
Retrieve customer data
Stripe
/
API or MCP
Look up customer profile, subscriptions, invoices, and payment history.
Memory
Subscription cancellation requests
Use the Stripe: Retrieve customer data tool to verify the user's active subscription.
Use the Stripe: Cancel subscription tool to cancel the subscription at the end of the current billing period.
Confirm the cancellation to the customer using the Ticketing: Reply to ticket tool, including the date their access will end.
Simulation
Customer action: Ticketing - Submit query ("I want to cancel my subscription")
Agent action: Parahelp - Search memory
Agent action: Stripe - Retrieved customer details
Agent action: Stripe - Cancelled subscription
Agent action: Ticketing - Send ticket response ("I've cancelled your subscription. You'll continue to have access until January 31, 2026, the end of your current billing period. Let me know if I can help with anything else!")
Example
Configuration
Tools
Cancel subscription
Stripe
/
API or MCP
Cancel subscription immediately or at end of billing period.
Retrieve customer data
Stripe
/
API or MCP
Look up customer profile, subscriptions, invoices, and payment history.
Memory
Subscription cancellation requests
Use the Stripe: Retrieve customer data tool to verify the user's active subscription.
Use the Stripe: Cancel subscription tool to cancel the subscription at the end of the current billing period.
Confirm the cancellation to the customer using the Ticketing: Reply to ticket tool, including the date their access will end.
Simulation
Customer action: Ticketing - Submit query ("I want to cancel my subscription")
Agent action: Parahelp - Search memory
Agent action: Stripe - Retrieved customer details
Agent action: Stripe - Cancelled subscription
Agent action: Ticketing - Send ticket response ("I've cancelled your subscription. You'll continue to have access until January 31, 2026, the end of your current billing period. Let me know if I can help with anything else!")
Example
Configuration
Tools
Cancel subscription
Stripe
/
API or MCP
Cancel subscription immediately or at end of billing period.
Retrieve customer data
Stripe
/
API or MCP
Look up customer profile, subscriptions, invoices, and payment history.
Memory
Subscription cancellation requests
Use the Stripe: Retrieve customer data tool to verify the user's active subscription.
Use the Stripe: Cancel subscription tool to cancel the subscription at the end of the current billing period.
Confirm the cancellation to the customer using the Ticketing: Reply to ticket tool, including the date their access will end.
Simulation
Customer action: Ticketing - Submit query ("I want to cancel my subscription")
Agent action: Parahelp - Search memory
Agent action: Stripe - Retrieved customer details
Agent action: Stripe - Cancelled subscription
Agent action: Ticketing - Send ticket response ("I've cancelled your subscription. You'll continue to have access until January 31, 2026, the end of your current billing period. Let me know if I can help with anything else!")
Example
Configuration
Tools
Cancel subscription
Stripe
/
API or MCP
Cancel subscription immediately or at end of billing period.
Retrieve customer data
Stripe
/
API or MCP
Look up customer profile, subscriptions, invoices, and payment history.
Memory
Subscription cancellation requests
Use the Stripe: Retrieve customer data tool to verify the user's active subscription.
Use the Stripe: Cancel subscription tool to cancel the subscription at the end of the current billing period.
Confirm the cancellation to the customer using the Ticketing: Reply to ticket tool, including the date their access will end.
Simulation
Customer action: Ticketing - Submit query ("I want to cancel my subscription")
Agent action: Parahelp - Search memory
Agent action: Stripe - Retrieved customer details
Agent action: Stripe - Cancelled subscription
Agent action: Ticketing - Send ticket response ("I've cancelled your subscription. You'll continue to have access until January 31, 2026, the end of your current billing period. Let me know if I can help with anything else!")
