Security
Built to match the most rigorous security standards.
SOC 2 + GDPR
SOC 2 Type II audited. GDPR compliant.
Role-based access across the product.
Admin
Admin
Operator
We don't train AI models on your data.
Questions & answers
Are you SOC 2 compliant?
Yes, we are SOC 2 Type II compliant. Our report is available in our Trust Center: trust.parahelp.com.
Are you GDPR compliant?
Yes, we are GDPR compliant. Our policies are available in our Trust Center: trust.parahelp.com.
What personal data do you store?
Parahelp does not store any PII by default. Workspace admins may choose to opt in to enhanced data storage for specific Internal Agent use cases, such as storing email domains or addresses linked to ticket summaries for search, or storing limited tool execution logs for debugging.
Do you use our data to train general AI models?
No, we never use your data to train general AI models.
Do you encrypt data
Yes, we encrypt all your data both at rest and in transit.
Where can I find your subprocessor list?
Our subprocessor list is available in our Trust Center: trust.parahelp.com.