Internal agent

An AI agent you can chat with to set up and manage your customer agent - and much more.

Configure to handle tasks like your best human support agent

Slack integration

Connect Parahelp to your Slack workspace to chat with it in your channels.

Tools

Connect Parahelp to your tools so it can execute actions and complete tasks end-to-end.

Knowledge

Connect Parahelp to your knowledge so it can find accurate and up-to-date information about your products and services.

Prompts

Define how Parahelp handles tasks using natural language instructions. Schedule prompts to run continuously for recurring tasks.

Easily collaborate with your team

Shared chats

Share chats with your team to collaborate on prompting and reviewing the internal agent’s work.

Shared activity

View historical activity, including configuration updates and actions across all tools.

Slack notifications

Get notified in Slack when scheduled chats complete.

How teams use their internal agent

Configuring customer agent

Configuring customer agent includes configuring memory, knowledge snippets, and personality.

Configuring customer agent

Configuring customer agent includes configuring memory, knowledge snippets, and personality.

Configuring customer agent

Configuring customer agent includes configuring memory, knowledge snippets, and personality.

Testing customer agent

Testing customer agent includes testing draft and existing configurations.

Testing customer agent

Testing customer agent includes testing draft and existing configurations.

Testing customer agent

Testing customer agent includes testing draft and existing configurations.

Generating reports

Generating reports includes detecting knowledge gaps, analyzing support ticket patterns and trends, creating support reports, and more.

Generating reports

Generating reports includes detecting knowledge gaps, analyzing support ticket patterns and trends, creating support reports, and more.

Generating reports

Generating reports includes detecting knowledge gaps, analyzing support ticket patterns and trends, creating support reports, and more.

Executing actions in tools

Executing actions in tools includes creating Linear issues, following up on support tickets with new information, and more.

Executing actions in tools

Executing actions in tools includes creating Linear issues, following up on support tickets with new information, and more.

Executing actions in tools

Executing actions in tools includes creating Linear issues, following up on support tickets with new information, and more.

Generating answers

Generating answers includes explaining memory, knowledge, and tool configurations.

Generating answers

Generating answers includes explaining memory, knowledge, and tool configurations.

Generating answers

Generating answers includes explaining memory, knowledge, and tool configurations.

Supercharge your customer support team like many others.