Internal agent

Internal agent

Builds and continuously improves your customer agent.

Builds and continuously improves your customer agent.

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Your workspace

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Your workspace

How it continuously improves your customer agent

Triggers

Connects to your knowledge sources to monitor activity and act when needed.

Connects to your knowledge sources to monitor activity and act when needed.

When a page is updated

When a page is updated

When a page is updated

When mentioned in #support-ops

When mentioned in #support-ops

When mentioned in #support-ops

When an issue is closed

When an issue is closed

When an issue is closed

Every Monday at 11am PT

Every Monday at 11am PT

Every Monday at 11am PT

When a PR is merged

When a PR is merged

When a PR is merged

Skills

Follows natural language instructions to perform tasks effectively.

Knowledge

Connects to your codebase, docs, help center, internal wikis, and other knowledge sources.

Tools

Connects to your tools to retrieve data and execute actions.

Connects to your tools to execute actions end-to-end.


Connects to your tools to execute actions end-to-end.

Complete visibility

Shared continuous tasks

Continuous tasks are visible across your team. See what each one does, when it runs, and who it notifies.

Activity log

Every action in one timeline. See what changed and who made the change.

Slack notifications

Get notified when agents complete tasks or need your input.

Purpose-built skills

Analyzing support ticket patterns and trends

Internal agent

Analyzing support ticket patterns and trends

Internal agent

Parahelp: Research support tickets

Linear: Create issue

Configuring agent knowledge snippets

Internal agent

Configuring agent knowledge snippets

Internal agent

Parahelp: Configure knowledge snippet

Configuring agent memory

Internal agent

Configuring agent memory

Internal agent

Parahelp: Configure memory file

Configuring agent personality

Internal agent

Configuring agent personality

Internal agent

Parahelp: Configure memory file

Popular

Creating support reports

Internal agent

Popular

Creating support reports

Internal agent

Parahelp: Research support tickets

Detecting bug report patterns

Internal agent

Detecting bug report patterns

Internal agent

Parahelp: Research support tickets

Linear: Create issue

Detecting knowledge and procedure gaps

Internal agent

Detecting knowledge and procedure gaps

Internal agent

Parahelp: Research support tickets

Drafting a suggested ticket response

Internal agent

Drafting a suggested ticket response

Internal agent

Parahelp: Search memory

Explaining knowledge base

Internal agent

Explaining knowledge base

Internal agent

Parahelp: Search memory

Explaining memory

Internal agent

Explaining memory

Internal agent

Parahelp: Search memory

Explaining tool configurations

Internal agent

Explaining tool configurations

Internal agent

Parahelp: Read tool code

Following up on tickets with new information

Internal agent

Following up on tickets with new information

Internal agent

Parahelp: Research support tickets

Popular

Handling bug reports using Linear

Customer agent

,

Internal agent

Popular

Handling bug reports using Linear

Customer agent

,

Internal agent

Parahelp: Research support tickets

Linear: Search in existing Linear issues

Popular

Handling feature requests

Customer agent

,

Internal agent

Popular

Handling feature requests

Customer agent

,

Internal agent

Parahelp: Research support tickets

QA'ing AI support ticket responses

Internal agent

QA'ing AI support ticket responses

Internal agent

Parahelp: Research support tickets

Resolving ticket backlog

Internal agent

Resolving ticket backlog

Internal agent

Parahelp: Research support tickets

Popular

Syncing bug reports to Linear

Internal agent

Popular

Syncing bug reports to Linear

Internal agent

Parahelp: Research support tickets

Linear: Create issue

Testing draft configurations

Internal agent

Testing draft configurations

Internal agent

Parahelp: Research support tickets

Testing existing configurations

Internal agent

Testing existing configurations

Internal agent

Parahelp: Research support tickets

Set it up once. It improves forever.

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