Careers

About us

Parahelp is the AI support agent for software companies. Our agent resolves support tickets end-to-end by working as a coworker using a company's existing infrastructure, including tools like Slack, Stripe, Retool, Linear, etc.

We're building Parahelp because we believe context—not intelligence—will be the bottleneck for the future of AI coworkers.

Focus: Building an AI coworker that can fully perform the work of a human support agent at a software company.

Mission: To build AI coworkers that leverage the context from customer conversations to automate work across support, success, product, and engineering.

Our momentum:

  • Launched in August 2024.

  • Live with leading software companies, including Perplexity, Framer, Replit, and HeyGen.

  • Growing 60% month-over-month in revenue

  • Backed by Y Combinator, Paul Graham, Perplexity Fund, and Hidden Capital, alongside founders from Replit, Framer, Calm, ElevenLabs, Runway, Speak, and Zendesk

  • Paul Graham

    Co-founder, Y Combinator

  • Amjad Masad

    Co-founder, Replit

  • Fund

  • Mati Staniszewski

    Co-founder, ElevenLabs

  • Siqi Chen

    Co-founder, Runway

Who we're hiring

We're building our founding team to shape how the best software companies use AI to move faster and build better products.

We work in-person in Copenhagen or San Francisco. We operate at high intensity. We're curious, truth-seeking, and impatient and don't accept mediocrity.

Founding AI Engineer:
You'll build and improve the AI agents powering Parahelp – applying latest techniques, running evaluations, building retrieval pipelines and optimizing for speed and cost.

You might be a great fit if:

  • You began coding in high school or earlier

  • You've built production-grade LLM systems and agent architectures

  • You have strong software engineering fundamentals and deep AI/ML knowledge

  • You proactively automate your own workflow with AI tools

  • You're ambitious and thrive in fast-paced environments

  • You're always trying to move faster and find shortcuts.

Founding Ops:
You'll be the bridge between Parahelp and top software companies, driving implementation and expansion. You'll identify customer needs, shape product direction, and build scalable solutions.

You might be a great fit if:

  • You have GTM or product experience at a high-growth startup

  • You don't accept losing and have a track record of going above and beyond to win

  • You're technically skilled enough to understand our product deeply

  • You excel at context-switching between technical and business challenges

  • You already leverage AI tools to improve your productivity

How to apply

Send an email to hiring@parahelp.com with:

  • AI Engineer: Resume + a technical project you've built that you're proud of (include your role, technical decisions, and impact)

  • Ops: Resume + specific examples of how you've used AI to improve your workflow and outcomes