About us
Parahelp is the AI support agent for software companies. Like a teammate, our agent resolves support tickets end-to-end by using a company's existing infrastructure, including tools like Slack, Stripe, Retool, and Linear.
We're building Parahelp because we believe context—not intelligence—will be the bottleneck for the future of AI coworkers.
Focus right now: Building an AI coworker that can fully perform the work of a human support agent at a software company.
Mission: To build AI coworkers that leverage the context from customer conversations to automate work across support, success, product, and engineering.
Our momentum:
Launched in August 2024.
Working with leading software companies like Perplexity, Framer, Replit, and HeyGen.
Backed by Y Combinator, Paul Graham, Perplexity Fund, Hidden Capital, and founders of Replit, Framer, Calm, ElevenLabs, Runway, Speak, Zendesk, etc.
Our values
Customers first. We succeed when our customers succeed.
Revenue growth is our key metric. Right now, companies are redefining how they work by implementing AI, and Parahelp must be the product they pick to help them. Revenue growth indicates if we are.
Clock speed is our moat. We win because we continue to ship the best product the fastest.
We are intense. We spend 70-80 hours a week in the office and, more often than not, work nights and weekends.
We are shameless. We put the company's success and priorities ahead of our own.
We take ownership. We require everyone to care a lot - taking responsibility and following through.
We are always learning. We truly want to become better every day.
Who we're hiring
We're building our founding team to shape how the best software companies use AI to move faster and build better products.
We work in-person in Copenhagen or San Francisco. We operate at high intensity. We're curious, truth-seeking, impatient, and don't accept mediocrity.
Founding AI Engineer:
You'll build and improve the AI agents powering Parahelp – applying latest techniques, running evaluations, building retrieval pipelines and optimizing for speed and cost.
Founding Agent Manager:
You'll be responsible for onboarding and ongoing success of AI agents for top software companies (like Perplexity, Framer, Replit, and HeyGen).
How to apply
Read more and apply for open roles here or email hiring@parahelp.com with your resume.