Careers
About us
Parahelp is the AI support agent for software companies. Our agent resolves support tickets end-to-end by working as a coworker using a company's existing infrastructure, including tools like Slack, Stripe, Retool, Linear, etc.
We're building Parahelp because we believe context—not intelligence—will be the bottleneck for the future of AI coworkers.
Focus: Building an AI coworker that can fully perform the work of a human support agent at a software company.
Mission: To build AI coworkers that leverage the context from customer conversations to automate work across support, success, product, and engineering.
Our momentum:
Launched in August 2024.
Live with leading software companies, including Perplexity, Framer, Replit, and HeyGen.
Growing 60% month-over-month in revenue
Backed by Y Combinator, Paul Graham, Perplexity Fund, and Hidden Capital, alongside founders from Replit, Framer, Calm, ElevenLabs, Runway, Speak, and Zendesk
Who we're hiring
We're building our founding team to shape how the best software companies use AI to move faster and build better products.
We work in-person in Copenhagen or San Francisco. We operate at high intensity. We're curious, truth-seeking, and impatient and don't accept mediocrity.
Founding AI Engineer:
You'll build and improve the AI agents powering Parahelp – applying latest techniques, running evaluations, building retrieval pipelines and optimizing for speed and cost.
You might be a great fit if:
You began coding in high school or earlier
You've built production-grade LLM systems and agent architectures
You have strong software engineering fundamentals and deep AI/ML knowledge
You proactively automate your own workflow with AI tools
You're ambitious and thrive in fast-paced environments
You're always trying to move faster and find shortcuts.
Founding Ops:
You'll be the bridge between Parahelp and top software companies, driving implementation and expansion. You'll identify customer needs, shape product direction, and build scalable solutions.
You might be a great fit if:
You have GTM or product experience at a high-growth startup
You don't accept losing and have a track record of going above and beyond to win
You're technically skilled enough to understand our product deeply
You excel at context-switching between technical and business challenges
You already leverage AI tools to improve your productivity
How to apply
Send an email to hiring@parahelp.com with:
AI Engineer: Resume + a technical project you've built that you're proud of (include your role, technical decisions, and impact)
Ops: Resume + specific examples of how you've used AI to improve your workflow and outcomes
Product
Customers
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