AI customer support for AI-native teams

Parahelp is your AI customer support team that builds and improves itself to resolve your most complex support tickets end-to-end.

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Meet the AI customer support team that develops with your company

Customer agent

Resolves your most complex support tickets end-to-end, 24/7.

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Internal agent

Builds and continuously improves your customer agent.

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AI builds your customer agent in hours

Hour 1: AI builds your customer agent

Connect your knowledge sources, and AI builds your customer agent.

Hour 2: Complete its configurations

Review and complete your customer agent’s configurations by chatting with AI.

Hour 3: Activate it

Activate your customer agent across your channels.

Hour 1: AI builds your customer agent

Connect your knowledge sources, and AI builds your customer agent.

Hour 2: Complete its configurations

Review and complete your customer agent’s configurations by chatting with AI.

Hour 3: Activate it

Activate your customer agent across your channels.

Explore internal agent

AI continuously improves your customer agent

Reactive

Proactive

Reactive

Proactive

From teams moving at lightning speed

"Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!"

Connor Zwick

Co-Founder & CEO

"Parahelp has supercharged the impact any support org can have, especially here at Perplexity!"

Turner Lynch

Product Support Specialist

"We're not only seeing a significant boost in efficiency, but more importantly, the customer experience has improved dramatically!"

Joshua Xu

Co-Founder & CEO

"We've been using Parahelp for almost a year and couldn't have asked for more."

Eric Zakariasson

Building Cursor

"Parahelp runs over half our support, in a way people actually like."

Koen Bok

Founder & CEO

"Parahelp has been such a joy to work with and become an essential tool."

David Gan

AI Automation

"Bolt could not have scaled support to millions of users overnight without Parahelp."

Eric Simons

Founder & CEO

"Parahelp has been crucial in scaling our customer support."

Michele Catasta

President & Head of AI

"We wanted an AI agent that could take action, not just provide information. Parahelp delivers on that!"

Yannis Karagkiouloglou

Head of Customer Support

"Parahelp is the best I’ve seen compared to everything out there."

Avi Yaffe

Head of Support

"Parahelp has transformed our CX org overnight. I'm amazed at how indistinguishable it is from a human."

Eli Winderbaum

Head of CX

"Of all the systems we’ve implemented, Parahelp’s AI agent was by far the easiest"

Justina Altiere

VP, CX

"Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!"

Connor Zwick

Co-Founder & CEO

"Parahelp has supercharged the impact any support org can have, especially here at Perplexity!"

Turner Lynch

Product Support Specialist

"We're not only seeing a significant boost in efficiency, but more importantly, the customer experience has improved dramatically!"

Joshua Xu

Co-Founder & CEO

"We've been using Parahelp for almost a year and couldn't have asked for more."

Eric Zakariasson

Building Cursor

"Parahelp runs over half our support, in a way people actually like."

Koen Bok

Founder & CEO

"Parahelp has been such a joy to work with and become an essential tool."

David Gan

AI Automation

"Bolt could not have scaled support to millions of users overnight without Parahelp."

Eric Simons

Founder & CEO

"Parahelp has been crucial in scaling our customer support."

Michele Catasta

President & Head of AI

"Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!"

Connor Zwick

Co-Founder & CEO

"Parahelp has supercharged the impact any support org can have, especially here at Perplexity!"

Turner Lynch

Product Support Specialist

"We're not only seeing a significant boost in efficiency, but more importantly, the customer experience has improved dramatically!"

Joshua Xu

Co-Founder & CEO

"We've been using Parahelp for almost a year and couldn't have asked for more."

Eric Zakariasson

Building Cursor

"Parahelp runs over half our support, in a way people actually like."

Koen Bok

Founder & CEO

"Parahelp has been such a joy to work with and become an essential tool."

David Gan

AI Automation

"Bolt could not have scaled support to millions of users overnight without Parahelp."

Eric Simons

Founder & CEO

"Parahelp has been crucial in scaling our customer support."

Michele Catasta

President & Head of AI

"We wanted an AI agent that could take action, not just provide information. Parahelp delivers on that!"

Yannis Karagkiouloglou

Head of Customer Support

"Parahelp is the best I’ve seen compared to everything out there."

Avi Yaffe

Head of Support

"Parahelp has transformed our CX org overnight. I'm amazed at how indistinguishable it is from a human."

Eli Winderbaum

Head of CX

"Of all the systems we’ve implemented, Parahelp’s AI agent was by far the easiest"

Justina Altiere

VP, CX

Security

Enterprise-grade security

SOC 2 Type II and GDPR compliant

Secure data processing measures validated by SOC 2 and GDPR certifications.

Granular team permissions

Granular team
permissions

Control who can see and do what with granular team permissions.

Admin

Admin

Operator

Your data stays yours

Your data stays
yours

We don't train AI models on your data. Your data is encrypted at rest and in transit.

Set it up once. It improves forever.

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