AI support team for startups

Parahelp is an AI support team that stays up to date on your product to deliver delightful support to your customers.

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Meet the AI support team that stays updated on your product

Customer Agent

Resolves your most complex support tickets end-to-end by following your policies and using your tools.

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Billing group

Simulation

Use cases

Internal Agent

Builds your Customer Agent and updates it at the moment your product changes.

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#customer-support-ops

Simulation

Use cases

Internal Agent builds your Customer Agent in hours

Day 1: Builds your Customer Agent

Connect your context sources and tools, and the Internal Agent builds your Customer Agent.

Day 2: Review its configurations

Review and refine its configurations by chatting with the Internal Agent.

Day 3: Set it live

Set your Customer Agent live across your channels.

Day 1: Builds your Customer Agent

Connect your context sources and tools, and the Internal Agent builds your Customer Agent.

Day 2: Review its configurations

Review and refine its configurations by chatting with the Internal Agent.

Day 3: Set it live

Set your Customer Agent live across your channels.

Explore Internal Agent

Internal Agent updates your Customer Agent with your product

Reactive

Proactive

Reactive

Proactive

From teams moving at lightning speed

"Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!"

Connor Zwick

Co-Founder & CEO

"Parahelp has supercharged the impact any support org can have, especially here at Perplexity!"

Turner Lynch

Product Support Specialist

"We're not only seeing a significant boost in efficiency, but more importantly, the customer experience has improved dramatically!"

Joshua Xu

Co-Founder & CEO

"We've been using Parahelp for almost a year and couldn't have asked for more."

Eric Zakariasson

Building Cursor

"Parahelp runs over half our support, in a way people actually like."

Koen Bok

Founder & CEO

"Parahelp has been such a joy to work with and become an essential tool."

David Gan

AI Automation

"Bolt could not have scaled support to millions of users overnight without Parahelp."

Eric Simons

Founder & CEO

"Parahelp has been crucial in scaling our customer support."

Michele Catasta

President & Head of AI

"We wanted an AI agent that could take action, not just provide information. Parahelp delivers on that!"

Yannis Karagkiouloglou

Head of Customer Support

"Parahelp is the best I’ve seen compared to everything out there."

Avi Yaffe

Head of Support

"Parahelp has transformed our CX org overnight. I'm amazed at how indistinguishable it is from a human."

Eli Winderbaum

Head of CX

"Of all the systems we’ve implemented, Parahelp’s AI agent was by far the easiest"

Justina Altiere

VP, CX

"Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!"

Connor Zwick

Co-Founder & CEO

"Parahelp has supercharged the impact any support org can have, especially here at Perplexity!"

Turner Lynch

Product Support Specialist

"We're not only seeing a significant boost in efficiency, but more importantly, the customer experience has improved dramatically!"

Joshua Xu

Co-Founder & CEO

"We've been using Parahelp for almost a year and couldn't have asked for more."

Eric Zakariasson

Building Cursor

"Parahelp runs over half our support, in a way people actually like."

Koen Bok

Founder & CEO

"Parahelp has been such a joy to work with and become an essential tool."

David Gan

AI Automation

"Bolt could not have scaled support to millions of users overnight without Parahelp."

Eric Simons

Founder & CEO

"Parahelp has been crucial in scaling our customer support."

Michele Catasta

President & Head of AI

"Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!"

Connor Zwick

Co-Founder & CEO

"Parahelp has supercharged the impact any support org can have, especially here at Perplexity!"

Turner Lynch

Product Support Specialist

"We're not only seeing a significant boost in efficiency, but more importantly, the customer experience has improved dramatically!"

Joshua Xu

Co-Founder & CEO

"We've been using Parahelp for almost a year and couldn't have asked for more."

Eric Zakariasson

Building Cursor

"Parahelp runs over half our support, in a way people actually like."

Koen Bok

Founder & CEO

"Parahelp has been such a joy to work with and become an essential tool."

David Gan

AI Automation

"Bolt could not have scaled support to millions of users overnight without Parahelp."

Eric Simons

Founder & CEO

"Parahelp has been crucial in scaling our customer support."

Michele Catasta

President & Head of AI

"We wanted an AI agent that could take action, not just provide information. Parahelp delivers on that!"

Yannis Karagkiouloglou

Head of Customer Support

"Parahelp is the best I’ve seen compared to everything out there."

Avi Yaffe

Head of Support

"Parahelp has transformed our CX org overnight. I'm amazed at how indistinguishable it is from a human."

Eli Winderbaum

Head of CX

"Of all the systems we’ve implemented, Parahelp’s AI agent was by far the easiest"

Justina Altiere

VP, CX

Security

Built to be secure

SOC 2 + GDPR

SOC 2 Type II audited. GDPR compliant.

You decide who does what

Granular team
permissions

Role-based access across the product.

Admin

Admin

Operator

Your data stays yours

Your data stays
yours

We don't train AI models on your data.