AI customer support team for tech companies

Parahelp is a team of AI agents that evolves with your company to resolve your most complex support tickets end-to-end.

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Meet the AI customer support team that evolves with your company

Customer agent

Resolves your most complex support tickets end-to-end, 24/7.

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Use cases

Internal agent

Automatically evolves your customer agent with your company.

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#customer-support-ops

Simulation

Use cases

AI builds your customer agent in hours

Day 1: AI builds your customer agent

Connect your context sources and tools, and AI builds your customer agent.

Day 2: Review its configurations

Review and complete your customer agent’s configurations by chatting with AI.

Day 3: Launch it

Launch your customer agent across your channels.

Day 1: AI builds your customer agent

Connect your context sources and tools, and AI builds your customer agent.

Day 2: Review its configurations

Review and complete your customer agent’s configurations by chatting with AI.

Day 3: Launch it

Launch your customer agent across your channels.

Explore internal agent

AI evolves your customer agent

Reactive

Proactive

Reactive

Proactive

From teams scaling at lightning speed

"Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!"

Connor Zwick

Co-Founder & CEO

"Parahelp has supercharged the impact any support org can have, especially here at Perplexity!"

Turner Lynch

Product Support Specialist

"We're not only seeing a significant boost in efficiency, but more importantly, the customer experience has improved dramatically!"

Joshua Xu

Co-Founder & CEO

"We've been using Parahelp for almost a year and couldn't have asked for more."

Eric Zakariasson

Building Cursor

"Parahelp runs over half our support, in a way people actually like."

Koen Bok

Founder & CEO

"Parahelp has been such a joy to work with and become an essential tool."

David Gan

AI Automation

"Bolt could not have scaled support to millions of users overnight without Parahelp."

Eric Simons

Founder & CEO

"Parahelp has been crucial in scaling our customer support."

Michele Catasta

President & Head of AI

"We wanted an AI agent that could take action, not just provide information. Parahelp delivers on that!"

Yannis Karagkiouloglou

Head of Customer Support

"Parahelp is the best I’ve seen compared to everything out there."

Avi Yaffe

Head of Support

"Parahelp has transformed our CX org overnight. I'm amazed at how indistinguishable it is from a human."

Eli Winderbaum

Head of CX

"Of all the systems we’ve implemented, Parahelp’s AI agent was by far the easiest"

Justina Altiere

VP, CX

"Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!"

Connor Zwick

Co-Founder & CEO

"Parahelp has supercharged the impact any support org can have, especially here at Perplexity!"

Turner Lynch

Product Support Specialist

"We're not only seeing a significant boost in efficiency, but more importantly, the customer experience has improved dramatically!"

Joshua Xu

Co-Founder & CEO

"We've been using Parahelp for almost a year and couldn't have asked for more."

Eric Zakariasson

Building Cursor

"Parahelp runs over half our support, in a way people actually like."

Koen Bok

Founder & CEO

"Parahelp has been such a joy to work with and become an essential tool."

David Gan

AI Automation

"Bolt could not have scaled support to millions of users overnight without Parahelp."

Eric Simons

Founder & CEO

"Parahelp has been crucial in scaling our customer support."

Michele Catasta

President & Head of AI

"Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!"

Connor Zwick

Co-Founder & CEO

"Parahelp has supercharged the impact any support org can have, especially here at Perplexity!"

Turner Lynch

Product Support Specialist

"We're not only seeing a significant boost in efficiency, but more importantly, the customer experience has improved dramatically!"

Joshua Xu

Co-Founder & CEO

"We've been using Parahelp for almost a year and couldn't have asked for more."

Eric Zakariasson

Building Cursor

"Parahelp runs over half our support, in a way people actually like."

Koen Bok

Founder & CEO

"Parahelp has been such a joy to work with and become an essential tool."

David Gan

AI Automation

"Bolt could not have scaled support to millions of users overnight without Parahelp."

Eric Simons

Founder & CEO

"Parahelp has been crucial in scaling our customer support."

Michele Catasta

President & Head of AI

"We wanted an AI agent that could take action, not just provide information. Parahelp delivers on that!"

Yannis Karagkiouloglou

Head of Customer Support

"Parahelp is the best I’ve seen compared to everything out there."

Avi Yaffe

Head of Support

"Parahelp has transformed our CX org overnight. I'm amazed at how indistinguishable it is from a human."

Eli Winderbaum

Head of CX

"Of all the systems we’ve implemented, Parahelp’s AI agent was by far the easiest"

Justina Altiere

VP, CX

Security

Built to be secure

SOC 2 + GDPR

SOC 2 Type II audited. GDPR compliant.

You decide who does what

Granular team
permissions

Role-based access across the product.

Admin

Admin

Operator

Your data stays yours

Your data stays
yours

We don't train AI models on your data.