Resolve support tickets with your agents

Resolve support tickets with your agents

Resolve support tickets with your agents

Support infrastructure built for your agents and team to work together.

15

#4101

Scheduled exports

via

#1023

9:04 AM

Sarah can’t find scheduled exports, which we announced yesterday. Are they live for her workspace?

Parahelp merged 4811 tickets

Check scheduled exports rollout

Medium

Mads’ Claude is working

Mads’ Claude submitted

Mads’ Claude

Why can’t customers find scheduled exports?

Mads’ Claude attached

PR #1025

Mads’ Claude attached

Thread #5215

Mads’ Claude

9:11 AM

Scheduled exports are behind a feature flag. Paid workspaces get them on Thursday, and free workspaces the Thursday after.

Follow up on 11 tickets

High

Mads approved

Claude found the rollout information. I’ve prepared a follow-up action.

@Team

Claude found the rollout information. I’ve prepared a follow-up action.

Live chat

11 tickets

·

Scheduled exports

Approve

Skip

Approve scheduled exports configuration

@Team

New configuration ready to approve. It passed all 4 past tickets it was tested on.

Test simulations

4 tickets

·

4/4 passed

Scheduled exports

Create

Check subscription

Create

Billing actions

+5 lines -3 lines

Approve

Skip

Ask Parahelp

Today

Hey! I can’t find the scheduled exports you announced yesterday. Are they live for my workspace?

Hi Sarah, I’m checking with a team member and will get back to you shortly.

Thanks for waiting, Sarah! Scheduled exports reach paid workspaces on Thursday and free workspaces the Thursday after.

Ask anything

Parahelp

15

#4101

Scheduled exports

via

#1023

9:04 AM

Sarah can’t find scheduled exports, which we announced yesterday. Are they live for her workspace?

Parahelp merged 4811 tickets

Check scheduled exports rollout

Medium

Mads’ Claude is working

Mads’ Claude submitted

Mads’ Claude

Why can’t customers find scheduled exports?

Mads’ Claude attached

PR #1025

Mads’ Claude attached

Thread #5215

Mads’ Claude

9:11 AM

Scheduled exports are behind a feature flag. Paid workspaces get them on Thursday, and free workspaces the Thursday after.

Follow up on 11 tickets

High

Mads approved

Claude found the rollout information. I’ve prepared a follow-up action.

@Team

Claude found the rollout information. I’ve prepared a follow-up action.

Live chat

11 tickets

·

Scheduled exports

Approve

Skip

Approve scheduled exports configuration

@Team

New configuration ready to approve. It passed all 4 past tickets it was tested on.

Test simulations

4 tickets

·

4/4 passed

Scheduled exports

Create

Check subscription

Create

Billing actions

+5 lines -3 lines

Approve

Skip

Ask Parahelp

Today

Hey! I can’t find the scheduled exports you announced yesterday. Are they live for my workspace?

Hi Sarah, I’m checking with a team member and will get back to you shortly.

Thanks for waiting, Sarah! Scheduled exports reach paid workspaces on Thursday and free workspaces the Thursday after.

Ask anything

Parahelp

Powering support for

Ticketing systems weren’t built for your agents

They were built for humans, with AI stitched on. You can’t connect your own agents, so your team still resolves the complex tickets by hand.

Parahelp is built for your agents

Connect them alongside your team and support channels to resolve the complex tickets together.

Ticketing systems weren’t built for your agents

They were built for humans, with AI stitched on. You can’t connect your own agents, so your team still resolves the complex tickets by hand.

Parahelp is built for your agents

Connect them alongside your team and support channels to resolve the complex tickets together.

Ticketing systems weren’t built for your agents

They were built for humans, with AI stitched on. You can’t connect your own agents, so your team still resolves the complex tickets by hand.

Parahelp is built for your agents

Connect them alongside your team and support channels to resolve the complex tickets together.

Ticketing systems weren’t built for your agents

They were built for humans, with AI stitched on. You can’t connect your own agents, so your team still resolves the complex tickets by hand.

Parahelp is built for your agents

Connect them alongside your team and support channels to resolve the complex tickets together.

Ticketing systems weren’t built for your agents

They were built for humans, with AI stitched on. You can’t connect your own agents, so your team still resolves the complex tickets by hand.

Parahelp is built for your agents

Connect them alongside your team and support channels to resolve the complex tickets together.

Ticketing systems weren’t built for your agents

They were built for humans, with AI stitched on. You can’t connect your own agents, so your team still resolves the complex tickets by hand.

Parahelp is built for your agents

Connect them alongside your team and support channels to resolve the complex tickets together.

Never resolve the
same ticket twice

The first time a ticket type comes up, Parahelp asks your internal agents and team what’s missing. Then it builds that into your customer agent, which resolves similar tickets on its own after that.

The first time a ticket type comes up, Parahelp asks your internal agents and team what’s missing. Then it builds that into your customer agent, which resolves similar tickets on its own after that.

1

Co-resolve ticket

The first time a ticket type comes up, Parahelp asks your internal agents and team what’s missing to resolve it.

15

#4101

Scheduled exports

via

#1023

9:04 AM

Sarah can’t find scheduled exports, which we announced yesterday. Are they live for her workspace?

Parahelp merged 4811 tickets

Check scheduled exports rollout

Medium

Mads’ Claude is working

Mads’ Claude submitted

Mads’ Claude

Why can’t customers find scheduled exports?

Mads’ Claude attached

PR #1025

Mads’ Claude attached

Thread #5215

Mads’ Claude

9:11 AM

Scheduled exports are behind a feature flag. Paid workspaces get them on Thursday, and free workspaces the Thursday after.

Follow up on 11 tickets

High

Mads approved

Claude found the rollout information. I’ve prepared a follow-up action.

@Team

Claude found the rollout information. I’ve prepared a follow-up action.

Live chat

11 tickets

·

Scheduled exports

Approve

Skip

Ask Parahelp

Today

Hey! I can’t find the scheduled exports you announced yesterday. Are they live for my workspace?

Hi Sarah, I’m checking with a team member and will get back to you shortly.

Thanks for waiting, Sarah! Scheduled exports reach paid workspaces on Thursday and free workspaces the Thursday after.

Ask anything

Parahelp

Checking with team

1

Co-resolve ticket

The first time a ticket type comes up, Parahelp asks your internal agents and team what’s missing to resolve it.

15

#4101

Scheduled exports

via

#1023

9:04 AM

Sarah can’t find scheduled exports, which we announced yesterday. Are they live for her workspace?

Parahelp merged 4811 tickets

Check scheduled exports rollout

Medium

Mads’ Claude is working

Mads’ Claude submitted

Mads’ Claude

Why can’t customers find scheduled exports?

Mads’ Claude attached

PR #1025

Mads’ Claude attached

Thread #5215

Mads’ Claude

9:11 AM

Scheduled exports are behind a feature flag. Paid workspaces get them on Thursday, and free workspaces the Thursday after.

Follow up on 11 tickets

High

Mads approved

Claude found the rollout information. I’ve prepared a follow-up action.

@Team

Claude found the rollout information. I’ve prepared a follow-up action.

Live chat

11 tickets

·

Scheduled exports

Approve

Skip

Approve scheduled exports configuration

@Team

New configuration ready to approve. It passed all 4 past tickets it was tested on.

Test simulations

4 tickets

·

4/4 passed

Scheduled exports

Create

Check subscription

Create

Billing actions

+5 lines -3 lines

Approve

Skip

Ask Parahelp

Today

Hey! I can’t find the scheduled exports you announced yesterday. Are they live for my workspace?

Hi Sarah, I’m checking with a team member and will get back to you shortly.

Thanks for waiting, Sarah! Scheduled exports reach paid workspaces on Thursday and free workspaces the Thursday after.

Ask anything

Parahelp

1

Co-resolve ticket

The first time a ticket type comes up, Parahelp asks your internal agents and team what’s missing to resolve it.

15

#4101

Scheduled exports

via

#1023

9:04 AM

Sarah can’t find scheduled exports, which we announced yesterday. Are they live for her workspace?

Parahelp merged 4811 tickets

Check scheduled exports rollout

Medium

Mads’ Claude is working

Mads’ Claude submitted

Mads’ Claude

Why can’t customers find scheduled exports?

Mads’ Claude attached

PR #1025

Mads’ Claude attached

Thread #5215

Mads’ Claude

9:11 AM

Scheduled exports are behind a feature flag. Paid workspaces get them on Thursday, and free workspaces the Thursday after.

Follow up on 11 tickets

High

Mads approved

Claude found the rollout information. I’ve prepared a follow-up action.

@Team

Claude found the rollout information. I’ve prepared a follow-up action.

Live chat

11 tickets

·

Scheduled exports

Approve

Skip

Ask Parahelp

Today

Hey! I can’t find the scheduled exports you announced yesterday. Are they live for my workspace?

Hi Sarah, I’m checking with a team member and will get back to you shortly.

Thanks for waiting, Sarah! Scheduled exports reach paid workspaces on Thursday and free workspaces the Thursday after.

Ask anything

Parahelp

Checking with team

1

Co-resolve ticket

The first time a ticket type comes up, Parahelp asks your internal agents and team what’s missing to resolve it.

15

#4101

Scheduled exports

via

#1023

9:04 AM

Sarah can’t find scheduled exports, which we announced yesterday. Are they live for her workspace?

Parahelp merged 4811 tickets

Check scheduled exports rollout

Medium

Mads’ Claude is working

Mads’ Claude submitted

Mads’ Claude

Why can’t customers find scheduled exports?

Mads’ Claude attached

PR #1025

Mads’ Claude attached

Thread #5215

Mads’ Claude

9:11 AM

Scheduled exports are behind a feature flag. Paid workspaces get them on Thursday, and free workspaces the Thursday after.

Follow up on 11 tickets

High

Mads approved

Claude found the rollout information. I’ve prepared a follow-up action.

@Team

Claude found the rollout information. I’ve prepared a follow-up action.

Live chat

11 tickets

·

Scheduled exports

Approve

Skip

Ask Parahelp

Today

Hey! I can’t find the scheduled exports you announced yesterday. Are they live for my workspace?

Hi Sarah, I’m checking with a team member and will get back to you shortly.

Thanks for waiting, Sarah! Scheduled exports reach paid workspaces on Thursday and free workspaces the Thursday after.

Ask anything

Parahelp

Checking with team

2

Build configuration

From the resolution, Parahelp builds what your customer agent was missing, like a Stripe tool to check a subscription, and tests it on past tickets.

15

#4101

Scheduled exports

via

#1023

9:04 AM

Sarah can’t find scheduled exports, which we announced yesterday. Are they live for her workspace?

Parahelp merged 11 tickets

Check scheduled exports rollout

Mads’ Claude submitted

Why can’t customers find scheduled exports?

Mads’ Claude attached

PR #1025

Mads’ Claude attached

Thread #5215

Mads’ Claude

9:11 AM

Scheduled exports are behind a feature flag. Paid workspaces get them on Thursday, and free workspaces the Thursday after.

Follow up on 11 tickets

Mads approved

Claude found the rollout information. I’ve prepared a follow-up action.

Approve scheduled exports configuration

@Team

New configuration ready to approve. It passed all 4 past tickets it was tested on.

Test simulations

4 tickets

·

4/4 passed

Scheduled exports

Create

Check subscription

Create

Billing actions

+5 lines -3 lines

Approve

Skip

Ask Parahelp

2

Build configuration

From the resolution, Parahelp builds what your customer agent was missing, like a Stripe tool to check a subscription, and tests it on past tickets.

15

#4101

Scheduled exports

via

#1023

9:04 AM

Sarah can’t find scheduled exports, which we announced yesterday. Are they live for her workspace?

Parahelp merged 4811 tickets

Check scheduled exports rollout

Medium

Mads’ Claude is working

Mads’ Claude submitted

Mads’ Claude

Why can’t customers find scheduled exports?

Mads’ Claude attached

PR #1025

Mads’ Claude attached

Thread #5215

Mads’ Claude

9:11 AM

Scheduled exports are behind a feature flag. Paid workspaces get them on Thursday, and free workspaces the Thursday after.

Follow up on 11 tickets

High

Mads approved

Claude found the rollout information. I’ve prepared a follow-up action.

@Team

Claude found the rollout information. I’ve prepared a follow-up action.

Live chat

11 tickets

·

Scheduled exports

Approve

Skip

Approve scheduled exports configuration

@Team

New configuration ready to approve. It passed all 4 past tickets it was tested on.

Test simulations

4 tickets

·

4/4 passed

Scheduled exports

Create

Check subscription

Create

Billing actions

+5 lines -3 lines

Approve

Skip

Ask Parahelp

Today

Hey! I can’t find the scheduled exports you announced yesterday. Are they live for my workspace?

Hi Sarah, I’m checking with a team member and will get back to you shortly.

Thanks for waiting, Sarah! Scheduled exports reach paid workspaces on Thursday and free workspaces the Thursday after.

Ask anything

Parahelp

2

Build configuration

From the resolution, Parahelp builds what your customer agent was missing, like a Stripe tool to check a subscription, and tests it on past tickets.

15

#4101

Scheduled exports

via

#1023

9:04 AM

Sarah can’t find scheduled exports, which we announced yesterday. Are they live for her workspace?

Parahelp merged 11 tickets

Check scheduled exports rollout

Mads’ Claude submitted

Why can’t customers find scheduled exports?

Mads’ Claude attached

PR #1025

Mads’ Claude attached

Thread #5215

Mads’ Claude

9:11 AM

Scheduled exports are behind a feature flag. Paid workspaces get them on Thursday, and free workspaces the Thursday after.

Follow up on 11 tickets

Mads approved

Claude found the rollout information. I’ve prepared a follow-up action.

Approve scheduled exports configuration

@Team

New configuration ready to approve. It passed all 4 past tickets it was tested on.

Test simulations

4 tickets

·

4/4 passed

Scheduled exports

Create

Check subscription

Create

Billing actions

+5 lines -3 lines

Approve

Skip

Ask Parahelp

2

Build configuration

From the resolution, Parahelp builds what your customer agent was missing, like a Stripe tool to check a subscription, and tests it on past tickets.

15

#4101

Scheduled exports

via

#1023

9:04 AM

Sarah can’t find scheduled exports, which we announced yesterday. Are they live for her workspace?

Parahelp merged 11 tickets

Check scheduled exports rollout

Mads’ Claude submitted

Why can’t customers find scheduled exports?

Mads’ Claude attached

PR #1025

Mads’ Claude attached

Thread #5215

Mads’ Claude

9:11 AM

Scheduled exports are behind a feature flag. Paid workspaces get them on Thursday, and free workspaces the Thursday after.

Follow up on 11 tickets

Mads approved

Claude found the rollout information. I’ve prepared a follow-up action.

Approve scheduled exports configuration

@Team

New configuration ready to approve. It passed all 4 past tickets it was tested on.

Test simulations

4 tickets

·

4/4 passed

Scheduled exports

Create

Check subscription

Create

Billing actions

+5 lines -3 lines

Approve

Skip

Ask Parahelp

3

Release configuration

Your team reviews the test results and releases the configuration.

15
Releases
Approved by me
All
410
9:25 AM
Scheduled exports
3 actions
·
Mads
409
Aug 17
New troubleshooting policy
2 actions
·
LA
Lucas
408
Aug 16
Updated onboarding policy
4 actions
·
DK
Disa
407
Aug 15
Updated error logging format
1 action
·
FA
Fredrik
406
Aug 14
Transfer rules
5 actions
·
CA
Christoffer
405
Aug 13
Retry timeout policy
2 actions
·
FA
Fredrik
404
Aug 12
Updated pricing plans
1 action
·
DK
Disa
403
Aug 11
Batch completion hooks
3 actions
·
Mads
v410
Scheduled exports
Revert
Report on impact
Billing actions
+5 lines
-3 lines
Check subscription
Create
Scheduled exports
Create
## Scheduled exports
## What to tell customers
Scheduled exports are rolling out behind a feature flag. Paid workspaces get them on Thursday, and
free workspaces the Thursday after. Use Check subscription to see if the customer is on a paid or
free plan, tell them their date, and offer to follow up when it’s live.
1
2
3
4
5
6
+
Chat
#4101
Summary
Created a configuration with the rollout
dates for paid and free workspaces, and
a Stripe tool to check a customer’s
subscription.

3

Release configuration

Your team reviews the test results and releases the configuration.

15
Releases
Approved by me
All
410
9:25 AM
Scheduled exports
3 actions
·
Mads
409
Aug 17
New troubleshooting policy
2 actions
·
LA
Lucas
408
Aug 16
Updated onboarding policy
4 actions
·
DK
Disa
407
Aug 15
Updated error logging format
1 action
·
FA
Fredrik
406
Aug 14
Transfer rules
5 actions
·
CA
Christoffer
405
Aug 13
Retry timeout policy
2 actions
·
FA
Fredrik
404
Aug 12
Updated pricing plans
1 action
·
DK
Disa
403
Aug 11
Batch completion hooks
3 actions
·
Mads
v410
Scheduled exports
Revert
Report on impact
Billing actions
+5 lines
-3 lines
Check subscription
Create
Scheduled exports
Create
## Scheduled exports
## What to tell customers
Scheduled exports are rolling out behind a feature flag. Paid workspaces get them on Thursday, and
free workspaces the Thursday after. Use Check subscription to see if the customer is on a paid or
free plan, tell them their date, and offer to follow up when it’s live.
1
2
3
4
5
6
+
Chat
#4101
Summary
Created a configuration with the rollout
dates for paid and free workspaces, and
a Stripe tool to check a customer’s
subscription.

3

Release configuration

Your team reviews the test results and releases the configuration.

15
Releases
Approved by me
All
410
9:25 AM
Scheduled exports
3 actions
·
Mads
409
Aug 17
New troubleshooting policy
2 actions
·
LA
Lucas
408
Aug 16
Updated onboarding policy
4 actions
·
DK
Disa
407
Aug 15
Updated error logging format
1 action
·
FA
Fredrik
406
Aug 14
Transfer rules
5 actions
·
CA
Christoffer
405
Aug 13
Retry timeout policy
2 actions
·
FA
Fredrik
404
Aug 12
Updated pricing plans
1 action
·
DK
Disa
403
Aug 11
Batch completion hooks
3 actions
·
Mads
v410
Scheduled exports
Revert
Report on impact
Billing actions
+5 lines
-3 lines
Check subscription
Create
Scheduled exports
Create
## Scheduled exports
## What to tell customers
Scheduled exports are rolling out behind a feature flag. Paid workspaces get them on Thursday, and
free workspaces the Thursday after. Use Check subscription to see if the customer is on a paid or
free plan, tell them their date, and offer to follow up when it’s live.
1
2
3
4
5
6
+
Chat
#4101
Summary
Created a configuration with the rollout
dates for paid and free workspaces, and
a Stripe tool to check a customer’s
subscription.

3

Release configuration

Your team reviews the test results and releases the configuration.

15
Releases
Approved by me
All
410
9:25 AM
Scheduled exports
3 actions
·
Mads
409
Aug 17
New troubleshooting policy
2 actions
·
LA
Lucas
408
Aug 16
Updated onboarding policy
4 actions
·
DK
Disa
407
Aug 15
Updated error logging format
1 action
·
FA
Fredrik
406
Aug 14
Transfer rules
5 actions
·
CA
Christoffer
405
Aug 13
Retry timeout policy
2 actions
·
FA
Fredrik
404
Aug 12
Updated pricing plans
1 action
·
DK
Disa
403
Aug 11
Batch completion hooks
3 actions
·
Mads
v410
Scheduled exports
Revert
Report on impact
Billing actions
+5 lines
-3 lines
Check subscription
Create
Scheduled exports
Create
## Scheduled exports
## What to tell customers
Scheduled exports are rolling out behind a feature flag. Paid workspaces get them on Thursday, and
free workspaces the Thursday after. Use Check subscription to see if the customer is on a paid or
free plan, tell them their date, and offer to follow up when it’s live.
1
2
3
4
5
6
+
Chat
#4101
Summary
Created a configuration with the rollout
dates for paid and free workspaces, and
a Stripe tool to check a customer’s
subscription.

4

Auto-resolve ticket

Your customer agent resolves every similar ticket in the future, and you pay only when it does.

Today

Hey! I can’t see the scheduled
exports from your announcement. Are
they out yet?

Hi Leo, you’re on a paid plan, so
scheduled exports reach your
workspace on Thursday. I’ll let you know
as soon as they’re live.

Ask anything

Parahelp

4

Auto-resolve ticket

Your customer agent resolves every similar ticket in the future, and you pay only when it does.

Today

Hey! I can’t see the scheduled
exports from your announcement. Are
they out yet?

Hi Leo, you’re on a paid plan, so
scheduled exports reach your
workspace on Thursday. I’ll let you know
as soon as they’re live.

Ask anything

Parahelp

4

Auto-resolve ticket

Your customer agent resolves every similar ticket in the future, and you pay only when it does.

Today

Hey! I can’t see the scheduled
exports from your announcement. Are
they out yet?

Hi Leo, you’re on a paid plan, so
scheduled exports reach your
workspace on Thursday. I’ll let you know
as soon as they’re live.

Ask anything

Parahelp

4

Auto-resolve ticket

Your customer agent resolves every similar ticket in the future, and you pay only when it does.

Today

Hey! I can’t see the scheduled
exports from your announcement. Are
they out yet?

Hi Leo, you’re on a paid plan, so
scheduled exports reach your
workspace on Thursday. I’ll let you know
as soon as they’re live.

Ask anything

Parahelp

You control your customer agent

Your internal agents never talk directly to customers, and you choose which replies and actions your customer agent performs on its own.

Approvals. Set approval per ticket type, action, support channel, or customer.

Security questions

Stripe logo

Refund payment

Slack tickets

Enterprise customers

Hard-coded actions. Set rules in code per action, like a refund in Stripe.

You control your customer agent

Your internal agents never talk directly to customers, and you choose which replies and actions your customer agent performs on its own.

Approvals. Set approval per ticket type, action, support channel, or customer.

Security questions

Stripe logo

Refund payment

Slack tickets

Enterprise customers

Hard-coded actions. Set rules in code per action, like a refund in Stripe.

You control your customer agent

Your internal agents never talk directly to customers, and you choose which replies and actions your customer agent performs on its own.

Approvals. Set approval per ticket type, action, support channel, or customer.

Security questions

Stripe logo

Refund payment

Slack tickets

Enterprise customers

Hard-coded actions. Set rules in code per action, like a refund in Stripe.

You control your customer agent

Your internal agents never talk directly to customers, and you choose which replies and actions your customer agent performs on its own.

Approvals. Set approval per ticket type, action, support channel, or customer.

Security questions

Stripe logo

Refund payment

Slack tickets

Enterprise customers

Hard-coded actions. Set rules in code per action, like a refund in Stripe.

Cursor and Replit run their support on Parahelp

  • 70.3% auto-resolution rate

    “Parahelp has transformed the way we connect with our customers at Kit.”

    Miguel Pou

    Miguel Pou

    AI lead, CX & product ops

  • 88% CSAT

    “Parahelp runs over half our support, in a way people actually like.”

    Koen Bok

    Koen Bok

    Founder & CEO

  • >500k tickets resolved

    “Parahelp has been such a joy to work with and become an essential tool.”

    David Gan

    David Gan

    AI Automation

  • “Bolt could not have scaled support to millions of users overnight without Parahelp.”

    Eric Simons

    Eric Simons

    Founder & CEO

  • >70% auto-resolution rate

    “Parahelp has been crucial in scaling our customer support.”

    Michele Catasta

    Michele Catasta

    President & Head of AI

  • 67.3% auto-resolution rate

    “We wanted an AI agent that could take action, not just provide information. Parahelp delivers on that!”

    Yannis Karagkiouloglou

    Yannis Karagkiouloglou

    Head of Customer Support

  • “Parahelp is the best I’ve seen compared to everything out there.”

    Avi Yaffe

    Avi Yaffe

    Head of Support

  • “Of all the systems we’ve implemented, Parahelp’s AI agent was by far the easiest”

    Justina Altiere

    Justina Altiere

    VP, CX

  • “Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!”

    Connor Zwick

    Connor Zwick

    Co-Founder & CEO

  • 70.3% auto-resolution rate

    “Parahelp has transformed the way we connect with our customers at Kit.”

    Miguel Pou

    Miguel Pou

    AI lead, CX & product ops

  • 88% CSAT

    “Parahelp runs over half our support, in a way people actually like.”

    Koen Bok

    Koen Bok

    Founder & CEO

  • >500k tickets resolved

    “Parahelp has been such a joy to work with and become an essential tool.”

    David Gan

    David Gan

    AI Automation

  • “Bolt could not have scaled support to millions of users overnight without Parahelp.”

    Eric Simons

    Eric Simons

    Founder & CEO

  • >70% auto-resolution rate

    “Parahelp has been crucial in scaling our customer support.”

    Michele Catasta

    Michele Catasta

    President & Head of AI

  • 67.3% auto-resolution rate

    “We wanted an AI agent that could take action, not just provide information. Parahelp delivers on that!”

    Yannis Karagkiouloglou

    Yannis Karagkiouloglou

    Head of Customer Support

  • “Parahelp is the best I’ve seen compared to everything out there.”

    Avi Yaffe

    Avi Yaffe

    Head of Support

  • “Of all the systems we’ve implemented, Parahelp’s AI agent was by far the easiest”

    Justina Altiere

    Justina Altiere

    VP, CX

  • “Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!”

    Connor Zwick

    Connor Zwick

    Co-Founder & CEO

  • 70.3% auto-resolution rate

    “Parahelp has transformed the way we connect with our customers at Kit.”

    Miguel Pou

    Miguel Pou

    AI lead, CX & product ops

  • 88% CSAT

    “Parahelp runs over half our support, in a way people actually like.”

    Koen Bok

    Koen Bok

    Founder & CEO

  • >500k tickets resolved

    “Parahelp has been such a joy to work with and become an essential tool.”

    David Gan

    David Gan

    AI Automation

  • “Bolt could not have scaled support to millions of users overnight without Parahelp.”

    Eric Simons

    Eric Simons

    Founder & CEO

  • >70% auto-resolution rate

    “Parahelp has been crucial in scaling our customer support.”

    Michele Catasta

    Michele Catasta

    President & Head of AI

  • 67.3% auto-resolution rate

    “We wanted an AI agent that could take action, not just provide information. Parahelp delivers on that!”

    Yannis Karagkiouloglou

    Yannis Karagkiouloglou

    Head of Customer Support

  • “Parahelp is the best I’ve seen compared to everything out there.”

    Avi Yaffe

    Avi Yaffe

    Head of Support

  • “Of all the systems we’ve implemented, Parahelp’s AI agent was by far the easiest”

    Justina Altiere

    Justina Altiere

    VP, CX

  • “Parahelp has enabled us to quickly expand live support to more markets while improving support quality (its CSAT is currently at 94%)!”

    Connor Zwick

    Connor Zwick

    Co-Founder & CEO

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