All use cases

Invoice link requests

Agents

Customer agent

Categories

Resolving billing tickets

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Description

Invoice link requests are a great fit for AI automation - they're simple, repetitive, and follow a consistent lookup-and-respond flow.

You can configure Parahelp to handle invoice link requests end-to-end by connecting your tools - like Stripe for customer billing data and your ticketing system for customer replies.

This enables the Parahelp customer agent to automatically retrieve invoice history, provide direct download links, and respond to customers - instantly and 24/7.

Example

Configuration

Tools

Retrieve customer data

Stripe

/

API or MCP

Look up customer profile, subscriptions, invoices, and payment history.

Memory

Invoice link requests

Use the Stripe: Retrieve customer data tool to retrieve the customer's invoice history.

Provide the customer with a link to download their invoice/receipt directly from Stripe, or explain how they can access invoices in their account settings.

Use the Ticketing: Reply to ticket tool to share the information.

Simulation

  1. Customer action: Ticketing - Submit query ("Can I get a receipt for my last payment?")

  2. Agent action: Parahelp - Search memory

  3. Agent action: Stripe - Retrieved customer details

  4. Agent action: Ticketing - Send ticket response ("Here's the link to download your receipt for the January 5 payment: [invoice link]. You can also access all your invoices anytime in your account settings under Billing → Invoice history. Let me know if you need anything else!")

Example

Configuration

Tools

Retrieve customer data

Stripe

/

API or MCP

Look up customer profile, subscriptions, invoices, and payment history.

Memory

Invoice link requests

Use the Stripe: Retrieve customer data tool to retrieve the customer's invoice history.

Provide the customer with a link to download their invoice/receipt directly from Stripe, or explain how they can access invoices in their account settings.

Use the Ticketing: Reply to ticket tool to share the information.

Simulation

  1. Customer action: Ticketing - Submit query ("Can I get a receipt for my last payment?")

  2. Agent action: Parahelp - Search memory

  3. Agent action: Stripe - Retrieved customer details

  4. Agent action: Ticketing - Send ticket response ("Here's the link to download your receipt for the January 5 payment: [invoice link]. You can also access all your invoices anytime in your account settings under Billing → Invoice history. Let me know if you need anything else!")

Example

Configuration

Tools

Retrieve customer data

Stripe

/

API or MCP

Look up customer profile, subscriptions, invoices, and payment history.

Memory

Invoice link requests

Use the Stripe: Retrieve customer data tool to retrieve the customer's invoice history.

Provide the customer with a link to download their invoice/receipt directly from Stripe, or explain how they can access invoices in their account settings.

Use the Ticketing: Reply to ticket tool to share the information.

Simulation

  1. Customer action: Ticketing - Submit query ("Can I get a receipt for my last payment?")

  2. Agent action: Parahelp - Search memory

  3. Agent action: Stripe - Retrieved customer details

  4. Agent action: Ticketing - Send ticket response ("Here's the link to download your receipt for the January 5 payment: [invoice link]. You can also access all your invoices anytime in your account settings under Billing → Invoice history. Let me know if you need anything else!")

Example

Configuration

Tools

Retrieve customer data

Stripe

/

API or MCP

Look up customer profile, subscriptions, invoices, and payment history.

Memory

Invoice link requests

Use the Stripe: Retrieve customer data tool to retrieve the customer's invoice history.

Provide the customer with a link to download their invoice/receipt directly from Stripe, or explain how they can access invoices in their account settings.

Use the Ticketing: Reply to ticket tool to share the information.

Simulation

  1. Customer action: Ticketing - Submit query ("Can I get a receipt for my last payment?")

  2. Agent action: Parahelp - Search memory

  3. Agent action: Stripe - Retrieved customer details

  4. Agent action: Ticketing - Send ticket response ("Here's the link to download your receipt for the January 5 payment: [invoice link]. You can also access all your invoices anytime in your account settings under Billing → Invoice history. Let me know if you need anything else!")

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