All use cases

Explaining tool configurations

Agents

Internal agent

Categories

Generating answers

Share

Copy link

Description

Understanding how your tools are configured manually requires reading code and configuration files - you need to know where to look, understand the syntax, and piece together what the tool actually does. This makes it hard to onboard new team members or debug unexpected behavior.

You can use the Parahelp Internal agent to explain tool configurations by asking how a specific tool is set up.

The Parahelp Internal agent automatically reads the tool code, interprets the configuration, and explains in plain language what the tool does, what approvals it requires, and how it behaves - so anyone can understand your setup without reading code.

Example

Configuration

Tools

Read tool code

Parahelp

Read source code of tools.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp how is our refund tool configured?")

  2. Agent action: Parahelp - Read tool code ("Stripe: Process refund")

  3. Agent action: Parahelp - Send status message ("Here's how the refund tool is configured: The tool requires approval via Slack before processing. It checks that the payment was made within 14 days and the customer is in the EU...")

Example

Configuration

Tools

Read tool code

Parahelp

Read source code of tools.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp how is our refund tool configured?")

  2. Agent action: Parahelp - Read tool code ("Stripe: Process refund")

  3. Agent action: Parahelp - Send status message ("Here's how the refund tool is configured: The tool requires approval via Slack before processing. It checks that the payment was made within 14 days and the customer is in the EU...")

Example

Configuration

Tools

Read tool code

Parahelp

Read source code of tools.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp how is our refund tool configured?")

  2. Agent action: Parahelp - Read tool code ("Stripe: Process refund")

  3. Agent action: Parahelp - Send status message ("Here's how the refund tool is configured: The tool requires approval via Slack before processing. It checks that the payment was made within 14 days and the customer is in the EU...")

Example

Configuration

Tools

Read tool code

Parahelp

Read source code of tools.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp how is our refund tool configured?")

  2. Agent action: Parahelp - Read tool code ("Stripe: Process refund")

  3. Agent action: Parahelp - Send status message ("Here's how the refund tool is configured: The tool requires approval via Slack before processing. It checks that the payment was made within 14 days and the customer is in the EU...")

Supercharge your customer support team like many others.

Book a demo

Book a demo

Book a demo