All use cases

Explaining memory

Agents

Internal agent

Categories

Generating answers

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Description

Finding the right procedure manually is frustrating - you need to dig through multiple memory files, piece together instructions from different sources, and hope you're looking at the latest version. New team members especially struggle to find the right information quickly.

You can use the Parahelp Internal agent to explain procedures by simply asking about a specific topic.

The Parahelp Internal agent automatically searches your memory files, reads the relevant content, and explains the current procedure in plain language - so anyone on your team can quickly understand how things work.

Example

Configuration

Tools

Search memory

Parahelp

Search through memory files for specific keywords.

Read support file

Parahelp

Read specific memory file.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp what is our current procedure on handling refund requests?")

  2. Agent action: Parahelp - Searched memory ("refund" - 3 results)

  3. Agent action: Parahelp - Read memory file ("Refunds")

  4. Agent action: Parahelp - Send status message ("Here's our current procedure on refund requests: ...")

Example

Configuration

Tools

Search memory

Parahelp

Search through memory files for specific keywords.

Read support file

Parahelp

Read specific memory file.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp what is our current procedure on handling refund requests?")

  2. Agent action: Parahelp - Searched memory ("refund" - 3 results)

  3. Agent action: Parahelp - Read memory file ("Refunds")

  4. Agent action: Parahelp - Send status message ("Here's our current procedure on refund requests: ...")

Example

Configuration

Tools

Search memory

Parahelp

Search through memory files for specific keywords.

Read support file

Parahelp

Read specific memory file.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp what is our current procedure on handling refund requests?")

  2. Agent action: Parahelp - Searched memory ("refund" - 3 results)

  3. Agent action: Parahelp - Read memory file ("Refunds")

  4. Agent action: Parahelp - Send status message ("Here's our current procedure on refund requests: ...")

Example

Configuration

Tools

Search memory

Parahelp

Search through memory files for specific keywords.

Read support file

Parahelp

Read specific memory file.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp what is our current procedure on handling refund requests?")

  2. Agent action: Parahelp - Searched memory ("refund" - 3 results)

  3. Agent action: Parahelp - Read memory file ("Refunds")

  4. Agent action: Parahelp - Send status message ("Here's our current procedure on refund requests: ...")

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