Drafting a suggested ticket response

Drafting responses for complex tickets manually takes time - you need to read the full conversation, search your knowledge base, check relevant procedures, and craft a response that addresses everything. For tricky tickets, this can take 10+ minutes per response.

You can use the Parahelp Internal agent to draft responses by sharing a link to the ticket.

The Parahelp Internal agent automatically reads the ticket, searches your memory and knowledge base for relevant information, and drafts a suggested response following your procedures - so you can review, tweak if needed, and send in seconds.