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Detecting bug report patterns

Agents

Internal agent

Categories

Generating reports

Executing actions in tools

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Description

Detecting bug patterns manually is a grind - you need to read through dozens of tickets, mentally group similar issues, and figure out which bugs are actually widespread versus one-off complaints. Important patterns often slip through the cracks until they become major problems.

You can use the Parahelp Internal agent to detect bug patterns by asking it to analyze bug-related tickets from a specific time period.

The Parahelp Internal agent automatically researches support tickets, identifies recurring bug patterns, checks your Linear issues for existing bugs, creates new issues for untracked patterns, and updates existing issues with fresh customer context - keeping your engineering team in sync.

Example

Configuration

Tools

Research support tickets

Parahelp

Deep research support tickets.

List issues

Linear

Search and list Linear issues.

Create issue

Linear

Create new issue.

Update issue

Linear

Update existing issue.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp analyze all bug-related tickets from the past week and sync patterns with Linear")

  2. Agent action: Parahelp - Researched support tickets ("bug reports" - 89 results)

  3. Agent action: Parahelp - Read support tickets (12 tickets)

  4. Agent action: Linear - Listed issues ("bugs")

  5. Agent action: Linear - Created issue ("Dashboard loading timeout - 23 reports")

  6. Agent action: Linear - Updated issue ("API rate limit errors" - added 8 new ticket references)

  7. Agent action: Parahelp - Send status message ("I identified 3 bug patterns this week: Dashboard timeouts (23 reports), API rate limits (15 reports), and mobile sync issues (12 reports). I've synced these with Linear.")

Example

Configuration

Tools

Research support tickets

Parahelp

Deep research support tickets.

List issues

Linear

Search and list Linear issues.

Create issue

Linear

Create new issue.

Update issue

Linear

Update existing issue.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp analyze all bug-related tickets from the past week and sync patterns with Linear")

  2. Agent action: Parahelp - Researched support tickets ("bug reports" - 89 results)

  3. Agent action: Parahelp - Read support tickets (12 tickets)

  4. Agent action: Linear - Listed issues ("bugs")

  5. Agent action: Linear - Created issue ("Dashboard loading timeout - 23 reports")

  6. Agent action: Linear - Updated issue ("API rate limit errors" - added 8 new ticket references)

  7. Agent action: Parahelp - Send status message ("I identified 3 bug patterns this week: Dashboard timeouts (23 reports), API rate limits (15 reports), and mobile sync issues (12 reports). I've synced these with Linear.")

Example

Configuration

Tools

Research support tickets

Parahelp

Deep research support tickets.

List issues

Linear

Search and list Linear issues.

Create issue

Linear

Create new issue.

Update issue

Linear

Update existing issue.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp analyze all bug-related tickets from the past week and sync patterns with Linear")

  2. Agent action: Parahelp - Researched support tickets ("bug reports" - 89 results)

  3. Agent action: Parahelp - Read support tickets (12 tickets)

  4. Agent action: Linear - Listed issues ("bugs")

  5. Agent action: Linear - Created issue ("Dashboard loading timeout - 23 reports")

  6. Agent action: Linear - Updated issue ("API rate limit errors" - added 8 new ticket references)

  7. Agent action: Parahelp - Send status message ("I identified 3 bug patterns this week: Dashboard timeouts (23 reports), API rate limits (15 reports), and mobile sync issues (12 reports). I've synced these with Linear.")

Example

Configuration

Tools

Research support tickets

Parahelp

Deep research support tickets.

List issues

Linear

Search and list Linear issues.

Create issue

Linear

Create new issue.

Update issue

Linear

Update existing issue.

Simulation

  1. Team action: Slack - Submit query ("@Parahelp analyze all bug-related tickets from the past week and sync patterns with Linear")

  2. Agent action: Parahelp - Researched support tickets ("bug reports" - 89 results)

  3. Agent action: Parahelp - Read support tickets (12 tickets)

  4. Agent action: Linear - Listed issues ("bugs")

  5. Agent action: Linear - Created issue ("Dashboard loading timeout - 23 reports")

  6. Agent action: Linear - Updated issue ("API rate limit errors" - added 8 new ticket references)

  7. Agent action: Parahelp - Send status message ("I identified 3 bug patterns this week: Dashboard timeouts (23 reports), API rate limits (15 reports), and mobile sync issues (12 reports). I've synced these with Linear.")

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