All use cases

Account deletion requests

Agents

Customer agent

Categories

Resolving account management tickets

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Description

Account deletion requests are a great fit for AI automation - they require verification and approval but follow a consistent, predictable flow.

You can configure Parahelp to handle account deletions end-to-end by connecting your tools - like Retool for account data, Slack for human approvals, and your ticketing system for customer replies.

This enables the Parahelp customer agent to automatically verify account details, request human approval with relevant context, and confirm the deletion timeline to customers - following your data retention policy and using your tools.

Example

Configuration

Tools

Update user data

Retool

/

API or MCP

Update customer data attributes.

Retool: Read user data

Retool

/

API or MCP

Read customer data attributes.

Request action approval

Slack

Send action request to Slack with approve/deny buttons for human review.

Memory

Account deletion requests

Use the Re tool: Read user data tool to verify the account details.

Use the Slack: Request action approval tool to request deletion approval from a human, including relevant account context.

Once approved, confirm the deletion timeline and process to the customer.

Use the Ticketing: Reply to ticket tool to acknowledge the request and set expectations.

Simulation

  1. Customer action: Ticketing - Submit query ("Please delete my account and all my data")

  2. Agent action: Parahelp - Search memory

  3. Agent action: Retool - Read user data

  4. Agent action: Slack - Sent action request for account deletion

  5. Team action: Slack - Approved deletion request

  6. Agent action: Ticketing - Send ticket response ("I've completed the deletion of your account and all associated data. Let me know if you have any questions!")

Example

Configuration

Tools

Update user data

Retool

/

API or MCP

Update customer data attributes.

Retool: Read user data

Retool

/

API or MCP

Read customer data attributes.

Request action approval

Slack

Send action request to Slack with approve/deny buttons for human review.

Memory

Account deletion requests

Use the Re tool: Read user data tool to verify the account details.

Use the Slack: Request action approval tool to request deletion approval from a human, including relevant account context.

Once approved, confirm the deletion timeline and process to the customer.

Use the Ticketing: Reply to ticket tool to acknowledge the request and set expectations.

Simulation

  1. Customer action: Ticketing - Submit query ("Please delete my account and all my data")

  2. Agent action: Parahelp - Search memory

  3. Agent action: Retool - Read user data

  4. Agent action: Slack - Sent action request for account deletion

  5. Team action: Slack - Approved deletion request

  6. Agent action: Ticketing - Send ticket response ("I've completed the deletion of your account and all associated data. Let me know if you have any questions!")

Example

Configuration

Tools

Update user data

Retool

/

API or MCP

Update customer data attributes.

Retool: Read user data

Retool

/

API or MCP

Read customer data attributes.

Request action approval

Slack

Send action request to Slack with approve/deny buttons for human review.

Memory

Account deletion requests

Use the Re tool: Read user data tool to verify the account details.

Use the Slack: Request action approval tool to request deletion approval from a human, including relevant account context.

Once approved, confirm the deletion timeline and process to the customer.

Use the Ticketing: Reply to ticket tool to acknowledge the request and set expectations.

Simulation

  1. Customer action: Ticketing - Submit query ("Please delete my account and all my data")

  2. Agent action: Parahelp - Search memory

  3. Agent action: Retool - Read user data

  4. Agent action: Slack - Sent action request for account deletion

  5. Team action: Slack - Approved deletion request

  6. Agent action: Ticketing - Send ticket response ("I've completed the deletion of your account and all associated data. Let me know if you have any questions!")

Example

Configuration

Tools

Update user data

Retool

/

API or MCP

Update customer data attributes.

Retool: Read user data

Retool

/

API or MCP

Read customer data attributes.

Request action approval

Slack

Send action request to Slack with approve/deny buttons for human review.

Memory

Account deletion requests

Use the Re tool: Read user data tool to verify the account details.

Use the Slack: Request action approval tool to request deletion approval from a human, including relevant account context.

Once approved, confirm the deletion timeline and process to the customer.

Use the Ticketing: Reply to ticket tool to acknowledge the request and set expectations.

Simulation

  1. Customer action: Ticketing - Submit query ("Please delete my account and all my data")

  2. Agent action: Parahelp - Search memory

  3. Agent action: Retool - Read user data

  4. Agent action: Slack - Sent action request for account deletion

  5. Team action: Slack - Approved deletion request

  6. Agent action: Ticketing - Send ticket response ("I've completed the deletion of your account and all associated data. Let me know if you have any questions!")

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