Customer Agent

Customer Agent

Resolves your most complex support tickets end-to-end by following your policies and using your tools.

Resolves your most complex support tickets end-to-end by following your policies and using your tools.

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Zendesk

Intercom

Front

How it resolves complex support tickets

Channels

Connects to your customer communication channels.

Connects to your docs, help center, internal knowledge, and other knowledge sources.

Tools (updated by Internal Agent)

Connects to Stripe, Retool, Linear, and your other tools to perform actions.

Knowledge (updated by Internal Agent)

Connects to your docs, help center, and other knowledge sources.

Memory (updated by Internal Agent)

Follows natural language instructions when handling support tickets.

Built-in guardrails

Intelligent escalations

Hands off when context is missing. Routes to the right team and keeps the customer informed.

Team approvals

Pause for human approval on sensitive actions. Approve from Slack with full ticket context.

Hard-coded rules

Enforce rules in code, not just prompts. Runs before every action.

Internal Agent builds your Customer Agent in hours

Hour 1: Builds your Customer Agent

Connect your context sources and tools, and the Internal Agent builds your Customer Agent.

Hour 2: Review its configurations

Review and refine its configurations by chatting with the Internal Agent.

Hour 3: Set it live

Set your Customer Agent live across your channels.

Hour 1: Builds your Customer Agent

Connect your context sources and tools, and the Internal Agent builds your Customer Agent.

Hour 2: Review its configurations

Review and refine its configurations by chatting with the Internal Agent.

Hour 3: Set it live

Set your Customer Agent live across your channels.

Explore Internal Agent

Internal Agent evolves your Customer Agent with your company

Reactive

Proactive

Reactive

Proactive