Meet Parahelp 3: The AI support team for startups

With Parahelp 3, we’re doubling down on building the best product for startups to scale delightful customer support - at a time when AI is accelerating how fast they move.

Over the past year, we’ve had the opportunity to observe how companies like Cursor, Replit, Lovable, and many of the fastest-growing AI startups operate.

Unlike more traditional companies such as e-commerces and hotels, we’ve learned that these companies’ products change daily, if not hourly - a pace that only seems to accelerate as AI becomes more capable.

This creates a new key operational challenge of constantly keeping everyone and everything up to date.

The first team this affects is customer support, which relies on up-to-date information about the product and related policies to support customers.

With Parahelp 3, Parahelp becomes an AI support team that stays up to date on your product to deliver delightful support to your customers:

• A Customer Agent that resolves your most complex support tickets end-to-end by following your policies and using your tools like Stripe, Datadog, Retool, and many more.

• An Internal Agent that builds your Customer Agent and updates it at the moment your product changes. You can now set up continuous tasks that trigger based on GitHub PR merges, Notion page changes, Linear issues, and much more.