The AI support agent built for fast-moving software companies
The AI support agent built for fast-moving software companies
The AI support agent built for fast-moving software companies
Parahelp resolves your support tickets end-to-end. Reliably.
Parahelp resolves your support tickets end-to-end. Reliably.
Parahelp resolves your support tickets end-to-end. Reliably.
Refund request
Email change
Bug report
Product questions
Subscription transfer
Feature request
Technical troubleshooting
Cancellation request
Password reset
Real-Time Resolution Plans
To resolve a ticket, Parahelp generates and executes a highly contextual resolution plan in real-time using its configurations.
Retrieving Context
Parahelp intelligently retrieves relevant context, including knowledge base content and customer data.
Executing Actions
Parahelp intelligently executes necessary actions using your tools. For sensitive actions, it will request human approval before proceeding.
Assessing Confidence
When Parahelp lacks relevant context or cannot perform a required action, it seamlessly transfers the ticket to a human.
Refund request
Email change
Bug report
Product questions
Subscription transfer
Feature request
Technical troubleshooting
Cancellation request
Password reset
Real-Time Resolution Plans
To resolve a ticket, Parahelp generates and executes a highly contextual resolution plan in real-time using its configurations.
Retrieving Context
Parahelp intelligently retrieves relevant context, including knowledge base content and customer data.
Executing Actions
Parahelp intelligently executes necessary actions using your tools. For sensitive actions, it will request human approval before proceeding.
Assessing Confidence
When Parahelp lacks relevant context or cannot perform a required action, it seamlessly transfers the ticket to a human.
Refund request
Email change
Bug report
Product questions
Subscription transfer
Feature request
Technical troubleshooting
Cancellation request
Password reset
Real-Time Resolution Plans
To resolve a ticket, Parahelp generates and executes a highly contextual resolution plan in real-time using its configurations.
Assessing Confidence
When Parahelp lacks relevant context or cannot perform a required action, it seamlessly transfers the ticket to a human.
The first 30 days of using Parahelp.
The first 30 days of using Parahelp.
The first 30 days of using Parahelp.
Day 1
Set up without engineers
Invite Parahelp to your ticketing system.
Connect all your knowledge sources and tools.
Upload and test your existing policies.
Day 2
Set live & See immediate results
Parahelp resolves >30% of your support tickets.
Set Parahelp live in your ticketing system.
Day 3-30
Get supercharged
Parahelp resolves >60% of your support tickets.
Use Agent AI Manager to automatically optimize Parahelp's knowledge and procedures.
Day 1
Set up without engineers
Invite Parahelp to your ticketing system.
Connect all your knowledge sources and tools.
Upload and test your existing policies.
Day 2
Set live & See immediate results
Parahelp resolves >30% of your support tickets.
Set Parahelp live in your ticketing system.
Day 3-30
Get supercharged
Parahelp resolves >60% of your support tickets.
Use Agent AI Manager to automatically optimize Parahelp's knowledge and procedures.
Day 1
Set up without engineers
Invite Parahelp to your ticketing system.
Connect all your knowledge sources and tools.
Upload and test your existing policies.
Day 2
Set live & See immediate results
Parahelp resolves >30% of your support tickets.
Set Parahelp live in your ticketing system.
Day 3-30
Get supercharged
Parahelp resolves >60% of your support tickets.
Use Agent AI Manager to automatically optimize Parahelp's knowledge and procedures.
Set up Parahelp in just 1 day. No engineers, no workflows.
Set up Parahelp in just 1 day. No engineers, no workflows.
Set up Parahelp in just 1 day. No engineers, no workflows.
1
Add it to your Ticketing System
2
Connect your Knowledge Sources
3
Connect your Tools
4
Upload your Procedures
5
Configure its Personality
1
Add it to your Ticketing System
2
Connect your Knowledge Sources
3
Connect your Tools
4
Upload your Procedures
5
Configure its Personality
1
Add it to your Ticketing System
2
Connect your Knowledge Sources
3
Connect your Tools
4
Upload your Procedures
5
Configure its Personality
Effortlessly optimize Parahelp.
Effortlessly optimize Parahelp.
Effortlessly optimize Parahelp.
AI Ask
Get answers based on Parahelp's knowledge base and procedures.
AI Research
Create in-depth reports based on historical support tickets.
AI Configure
Create AI agent-optimized knowledge articles and procedures.
AI Test
Create, run, and evaluate test simulations.
AI Ask
Get answers based on Parahelp's knowledge base and procedures.
AI Research
Create in-depth reports based on historical support ticket data.
AI Ask
Get answers based on Parahelp's knowledge base and procedures.
AI Research
Create in-depth reports based on historical support ticket data.
AI Ask
Get answers based on Parahelp's knowledge base and procedures.
Loved by the world's fastest-moving companies.
Loved by the world's fastest-moving companies.
Loved by the world's fastest-moving companies.
Supercharge your customer support team with Parahelp.
Supercharge your customer support team with Parahelp.
Supercharge your customer support team with Parahelp.
Our story
When we started Parahelp, it was clear to us that AI would fundamentally change how customer support teams work.
Parahelp began as a design project for some of the world's top AI companies to build a solution for scaling their customer support operations.
This allowed us to explore the possibilities of a fully AI-native system - one that isn't limited by traditional hard-coded workflows.
We constantly strive to push the boundaries of our AI customer support, and we're grateful to have amazing customers who help guide us in the right direction.
Anker Ryhl & Mads Liechti
Co-founders of Parahelp
Our story
When we started Parahelp, it was clear to us that AI would fundamentally change how customer support teams work.
Parahelp began as a design project for some of the world's top AI companies to build a solution for scaling their customer support operations.
This allowed us to explore the possibilities of a fully AI-native system - one that isn't limited by traditional hard-coded workflows.
We constantly strive to push the boundaries of our AI customer support, and we're grateful to have amazing customers who help guide us in the right direction.
Anker Ryhl & Mads Liechti
Co-founders of Parahelp
Our story
When we started Parahelp, it was clear to us that AI would fundamentally change how customer support teams work.
Parahelp began as a design project for some of the world's top AI companies to build a solution for scaling their customer support operations.
This allowed us to explore the possibilities of a fully AI-native system - one that isn't limited by traditional hard-coded workflows.
We constantly strive to push the boundaries of our AI customer support, and we're grateful to have amazing customers who help guide us in the right direction.
Anker Ryhl & Mads Liechti
Co-founders of Parahelp