The AI support agent built for fast-moving software companies
The AI support agent built for fast-moving software companies
The AI support agent built for fast-moving software companies
Parahelp resolves your support tickets end-to-end. Reliably.
Parahelp resolves your support tickets end-to-end. Reliably.
Parahelp resolves your support tickets end-to-end. Reliably.
Refund request
Email change
Bug report
Product questions
Subscription transfer
Feature request
Technical troubleshooting
Cancellation request
Password reset
Real-Time Resolution Plans
Parahelp generates a contextual resolution plan for each ticket in real-time based on its procedures.
Retrieving Context
To resolve a ticket, Parahelp dynamically retrieves relevant context, including knowledge base content and customer data.
Performing Actions
To resolve a ticket, Parahelp dynamically performs relevant actions in your tools. For sensitive actions, it can request human approval before proceeding.
Assessing Confidence
When Parahelp lacks sufficient context or cannot perform all necessary actions to help a user, it transfers the ticket to a human agent seamlessly.
Refund request
Email change
Bug report
Product questions
Subscription transfer
Feature request
Technical troubleshooting
Cancellation request
Password reset
Real-Time Resolution Plans
Parahelp generates a contextual resolution plan for each ticket in real-time based on its procedures.
Retrieving Context
To resolve a ticket, Parahelp dynamically retrieves relevant context, including knowledge base content and customer data.
Performing Actions
To resolve a ticket, Parahelp dynamically performs relevant actions in your tools. For sensitive actions, it can request human approval before proceeding.
Assessing Confidence
When Parahelp lacks sufficient context or cannot perform all necessary actions to help a user, it transfers the ticket to a human agent seamlessly.
Refund request
Email change
Bug report
Product questions
Subscription transfer
Feature request
Technical troubleshooting
Cancellation request
Password reset
Real-Time Resolution Plans
Parahelp generates a contextual resolution plan for each ticket in real-time based on its procedures.
Assessing Confidence
When Parahelp lacks sufficient context or cannot perform all necessary actions to help a user, it transfers the ticket to a human agent seamlessly.
The first 30 days of using Parahelp.
The first 30 days of using Parahelp.
The first 30 days of using Parahelp.
Day 1
Set up without engineers
Invite Parahelp to your ticketing system.
Connect all your knowledge sources and tools.
Upload and test your existing policies.
Day 2
Set live & See immediate results
Parahelp resolves >30% of your support tickets.
Set Parahelp live in your ticketing system.
Day 3-30
Get supercharged
Parahelp resolves >60% of your support tickets.
Use Agent AI Manager to automatically optimize Parahelp's knowledge and procedures.
Day 1
Set up without engineers
Invite Parahelp to your ticketing system.
Connect all your knowledge sources and tools.
Upload and test your existing policies.
Day 2
Set live & See immediate results
Parahelp resolves >30% of your support tickets.
Set Parahelp live in your ticketing system.
Day 3-30
Get supercharged
Parahelp resolves >60% of your support tickets.
Use Agent AI Manager to automatically optimize Parahelp's knowledge and procedures.
Day 1
Set up without engineers
Invite Parahelp to your ticketing system.
Connect all your knowledge sources and tools.
Upload and test your existing policies.
Day 2
Set live & See immediate results
Parahelp resolves >30% of your support tickets.
Set Parahelp live in your ticketing system.
Day 3-30
Get supercharged
Parahelp resolves >60% of your support tickets.
Use Agent AI Manager to automatically optimize Parahelp's knowledge and procedures.
Set up Parahelp in just 1 day. No engineers, no workflows.
Set up Parahelp in just 1 day. No engineers, no workflows.
Set up Parahelp in just 1 day. No engineers, no workflows.
1
Invite it to your Ticketing System
2
Connect your Knowledge Sources
3
Connect your Tools
4
Upload your Existing Policies
5
Customize its Personality
1
Invite it to your Ticketing System
2
Connect your Knowledge Sources
3
Connect your Tools
4
Upload your Existing Policies
5
Customize its Personality
1
Invite it to your Ticketing System
2
Connect your Knowledge Sources
3
Connect your Tools
4
Upload your Existing Policies
5
Customize its Personality
Use AI Manager to effortlessly optimize Parahelp.
Use AI Manager to effortlessly optimize Parahelp.
Use AI Manager to effortlessly optimize Parahelp.
AI Ask
Get answers based on Parahelp's knowledge base and procedures.
AI Research
Create in-depth reports based on historical support ticket data.
AI Configure
Create AI agent-optimized knowledge articles and procedures.
AI Test
Create, run, and evaluate test simulations of Parahelp in specific support scenarios.
AI Ask
Get answers based on Parahelp's knowledge base and procedures.
AI Research
Create in-depth reports based on historical support ticket data.
AI Ask
Get answers based on Parahelp's knowledge base and procedures.
AI Research
Create in-depth reports based on historical support ticket data.
AI Ask
Get answers based on Parahelp's knowledge base and procedures.
Used by the fastest-moving companies.
Used by the fastest-moving companies.
Used by the fastest-moving companies.
Supercharge your customer support team with Parahelp.
Supercharge your customer support team with Parahelp.
Supercharge your customer support team with Parahelp.
Our story
When we started Parahelp, it was clear to us that AI would fundamentally change how customer support teams work.
Parahelp began as a design project for multiple of the world's top AI companies to build a solution for scaling their customer support operations.
This allowed us to explore the possibilities of a fully AI-native system - one that isn't limited by traditional hard-coded workflows.
We continually strive to push the boundaries of our AI customer support, and we're grateful to have amazing customers who help guide us in the right direction.
Anker Ryhl & Mads Liechti
Co-founders of Parahelp
Our story
When we started Parahelp, it was clear to us that AI would fundamentally change how customer support teams work.
Parahelp began as a design project for multiple of the world's top AI companies to build a solution for scaling their customer support operations.
This allowed us to explore the possibilities of a fully AI-native system - one that isn't limited by traditional hard-coded workflows.
We continually strive to push the boundaries of our AI customer support, and we're grateful to have amazing customers who help guide us in the right direction.
Anker Ryhl & Mads Liechti
Co-founders of Parahelp
Our story
When we started Parahelp, it was clear to us that AI would fundamentally change how customer support teams work.
Parahelp began as a design project for multiple of the world's top AI companies to build a solution for scaling their customer support operations.
This allowed us to explore the possibilities of a fully AI-native system - one that isn't limited by traditional hard-coded workflows.
We continually strive to push the boundaries of our AI customer support, and we're grateful to have amazing customers who help guide us in the right direction.
Anker Ryhl & Mads Liechti
Co-founders of Parahelp