Meet Parahelp
A teammate. Parahelp works alongside you in your tools and engages with you like a teammate.
Replying 24/7 in any language. Parahelp never sleeps and can speak any language.
Onboard with zero engineering lift. Just invite Parahelp to your tools and resources to get started.
Parahelp learns your knowledge, policies, and procedures to support your customers best. This includes answering product questions and handling issues, account changes, billing actions, bug reports, and more.
Parahelp works directly in your support system, such as Zendesk or Intercom, and uses your existing tools like Slack, Stripe, and Linear. This also means there is no need to migrate from your existing infrastructure.
You can chat with Parahelp in Slack to easily add, update, and delete knowledge. Parahelp also automatically performs QA of support tickets to identify and fill knowledge gaps to improve performance.
AI can be a black box, leading to negative customer experiences. We help you navigate this by continuously running evaluations of Parahelp on real-life support tickets.
Meet our customers
